Frequently Asked Questions
Everything you need to know about your Second Sight Films order
What kind of special features are included in your releases?
We pride ourselves on high-quality restorations, often in 4K UHD or Blu-ray, accompanied by exclusive bonus content such as director interviews, audio commentaries, and limited edition booklets.
Do you ship your films internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
Are your Blu-ray discs region-locked?
Many of our releases are Region B locked, but we do offer a selection of Region Free 4K UHD titles. Please check the specific product description for region compatibility before purchasing.
How do you ensure my Limited Edition box set arrives safely?
We understand the importance of mint condition packaging for collectors. All orders are packed securely using sturdy, protective materials to prevent corner dings or transit damage.
What is your return policy for defective items?
If you receive a faulty disc or damaged item, please contact our support team within 14 days of receipt. We will provide a replacement or a full refund once the defect is verified.
Can I cancel or amend my pre-order?
You can cancel or change your pre-order at any time before the dispatch process begins. Please email our customer service team with your order number to request an update.