Returns & Exchanges
At Second Sight Films, we want you to be completely satisfied with your purchase. If you receive a faulty item or change your mind, you can return your order within 30 days of receipt provided it remains in its original, shrink-wrapped condition.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the items in their original packaging, ensuring the product is well-protected to prevent damage during transit.
Ship the Order
Affix the provided return label or address the package to our warehouse, then drop it off at your local post office or preferred courier.
Receive Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing